Nicole Shelby
Command Center Fixes & improvements

New in the dashboard: renewal decisions

AUTHOR: Nicole Shelby

Today we're making information about carrier systems more accessible by adding renewal readiness information to the transaction dashboard. Knowing when a carrier is ready to receive changes for the new plan year ensures that open enrollment will go smoothly and prevents group-level issues from delaying coverage. (Check out the original launch of our API functionality here).

Each group detail page now has a Renewal decisions tab, where information submitted to our API will be reflected. The tab lists the group's renewal dates, carriers, and lines of coverage; just click into each line to get more detail about its plans.

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When Noyo syncs data with the carrier and determines (based on submitted expectations) that they have installed the new plan year information correctly in their system, we will display a status of "Ready for requests."

You'll be able to start sending enrollment requests for the new plan year with the confidence of knowing that the group-level information is accurate on the carrier side.

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